Who are we?

Established in 2009 (known as Digitel) as a CRM/ Call Center solution and Front-Office BPO services provider to support organizations through their customer centric era.

After 10 years, Digipay has broadened its geographical footprint in Nation Wide with offices in most of major cities in Vietnam, including HCMC, Can Tho, Nha Trang, Quang Ngai, Da Nang and Hue.

At this time, Digipay has been known as one of the best BPO Provider in Financial Field and Insurance.

Vision

Started as a Technology Solution Company – Digipay always keep Digitalization as Strategic Direction on the development Roadmap

Core values

1. More Efficient

2. More Simple

3. More Knowledgeable

Mission

Digipay is heading to be the Leader of Front-Office BPO Provider in Vietnam, always be a reliable companion with our Partner to Success

Our Capacity

With solid-experience in CRM Contact Center and Direct Selling as well, Digipay brings Partners the best Front-end BPO services with end-to-end processing. We are also owning a powerful direct selling platform that enables multiple products/ services to be deployed simultaneously.

Our services and solutions offerings fall into 5 categories:

  • Sales BPO for Personal Finance
  • Sales BPO for Insurance
  • Customer Service BPO
  • Ip infrastructure set up
  • Call Center and Crm Solution

Philosophy

We want the best for our people and ensure our people will always be part of Digipay Family.

Digipay is a place where people can do their best and shine their talents.

6 the branch number of DIGIPAY nationwide

Headquarters:

- 2nd floor, Athena Building - 146 Cong Hoa, Ward 12, Tan Binh District, Ho Chi Minh City

Branch:

Tòa nhà D_Head, lầu 2, 371 Nguyễn Kiệm, P.3, Q. Gò Vấp (nằm trong khuôn viên trường ĐH Mở)

Số 63 Đường Nguyễn Chí Thanh, thành phố Hà Tĩnh, tỉnh Hà Tĩnh

Tòa nhà Xuân Trường, 196/26-28 Cộng Hòa, P. 12, Q. Tân Bình

Tòa nhà Light House, 127/2 Hoàng Hoa Thám, Phường 13, Q. Tân Bình, Hồ Chí Minh

35 Cao Thắng, P.Thanh Bình, Hải Châu, Đà Nẵng

Tầng 6, Tòa nhà Hồng Phúc, 28-33 Phạm Ngọc Thạch, P. Cái Khế, Q. Ninh Kiều, TP. Cần Thơ

Our History

Nov 2009

Digitel was established as a CRM/ Call Center solution Provider

Some typical projects: Design & Set up Call Center for SaiGon Tourist/ Hoa Sao Group/ NewmediaEdge (in Bangkok) …

Started providing Front-Office BPO Service, include: Customer Service BPO, Tele-Sales BPO, Tele-Marketing BPO

Digitel fully set up and operated Call Center for many International Brands: FrislandCampina, InterDist, Garena, …

Aug 2010

Nov 2015

Entered Consumer Finance field as Sales BPO Partner of FE Credit Institution

Started providing Front-Office BPO Service, include: Customer Service BPO, Tele-Sales BPO, Tele-Marketing BPO

A comprehensive jump includes: human resources, operating systems, technology, facilities.

Sep 2017

Feb 2019

Entered Micro-Insurance (non-life Insurance) field, distributed several products for Insurance Corporation: PVI, PTI, Global Care.